Our dynamic and competitive world creates a need for organizations to constantly respond to existing competitors. In addition to embracing the need for innovation and continuous improvement, management requires applied tools to help achieve the company's objectives.

KPA experts have extensive expertise in counseling, training, and organizational development and provide management with effective plans and ongoing support for the successful implementation of such tools. The company's consultants are highly experienced in developing tailor made programs to fit the needs of the client organization, combined with results of employee and customer surveys, through constant focus on the organizational strategy.

Our experience with organizations has taught us to see the clients as work-partners who are jointly developing and adjusting tools to meet the needs of the specific organizational environment. We learned that the use of capabilities internal to the client organization makes the counseling and training processes effective with short term and long range results, that provide benefits even after the end of the counseling activity.

KPA is a recognised center of excellence in the area of Change Management within Enterprise System Implementations. No matter if you are a small company or a large multi-national, historically over 60% of enterprise system implementations fail. Research has shown that many of these failures are due to organisations overlooking the preparation for the changes introduced by the new technology. Experienced consultants can tell you that the same problems are repeated over and over again. KPA developed, in the context of the BEST project, an innovative methodology and supporting tools that increase the likelihood of success by guiding companies through others implementation experiences in a simple and approachable manner. The KPA BEST tool matches the causes of problems and effects in similar project situations. It also provides a list of improvement actions based on the assessment. This allows you to evaluate the potential risk and impact of not taking preventive actions.

Services in the area of Organizational Counseling and Training:

• Assessment centers for workers and managers
  
• Integrative models for management development
  
• Systematic models for organizational change management
  
• Tools for improving service procedures
  
• Creation of improvement teams infrastructure
  
• Creating and accompanying service centers
  
• A variety of workshops for management skills development
  
• Performance Appraisal Systems
  
• Strategic Planning of Human Resources

• Change Management in Enterprise Systems Implementation
  

Articles for download:

Process Focused Performance Appraisal Systems
The article presents a novel approach to Performance Appraisal Systems where internal customers determine the level of performance of their internal suppliers.

Simulation Package of a Performance Management Appraisal System

This instructional material package was developed by KPA for the MBA program of the College of Management, Rishon Lezion, Israel.